Spam calls and messages stop, To check for unsolicited commercial communications, The Center will finalize its guidelines soon, known as
Unsolicited and unsolicited commercial communications2024 Draft guidelines for prevention and regulation are ready, And earlier this year the Department of Consumer Affairs (DoCA) May at the meeting of the constituted committee 10 It was discussed “in detail” that day.
This gatheringto Consumer Affairs Secretary Niti Khare presided. In this Department of Telecommunications, Telecom Regulatory Authority of India (TRAI), Cellular Operators Association of India (COAI), Bharat Sanchar Nigam Limited (BSNL), Vodafone, Representatives from Reliance and Airtel were present.
“The draft guidelines define various important terms, Compatibility and guidelines with appropriate charts, Should not be in derogation of any other law.
The guidelines list various types of communication, They are considered as unsolicited / unwanted communication.
Various suggestions were received by the panel members on these aspects. Based on these recommendations, Dept (DoCA) Guidelines for Unsolicited and Unsolicited Commercial Communicationin2024 Will finalize soon,” that A said the official.
Department of Consumer AffairsYall The draft was prepared by a sub-committee of the committee set up in February.
“During several meetings, There was a “general consensus” among panel members that unwanted commercial communication was “a major cause for concern and should be dealt with proactively”..
TRAI and telecommunication sector (DoT) Despite many measures taken by, It was further pointed out that the number of nuisance and fraudulent calls has not decreased,” said an official.
Earlier this year, All Telecom Companies, Caller ID on phonesTo visualize the ry TRAI recommended. It has also asked smartphone makers to implement this feature.
In the meetingTRAI has, Telecom Commercial Communications Customer Preferences Terms2018 Under the, Banks, Financial institutions, Like insurance companies and trading companies ‘For primary institutions‘ It was also brought to the notice of the Committee that it has already advised to develop and use digital consent acquisition system.
Digital consent acquisition (DCA) system, It aims to create an integrated platform for subscribers to digitally register their consent to receive commercial communications. Consent can also be revoked.
“The Consumer Affairs Secretary appreciated the various measures taken by the various regulators,
Consumer Protection Act2019 So that the interests of consumers are properly protected under s, Recommend to improve strong inter-ministerial/departmental communication and collaborationgave”said the official.
